Privacy Policy

Effective Date: 12/29/2024

At Homeowners Marketplace, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By accessing and using Homeowners Marketplace, you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide and improve our services, personalize your experience, and communicate with you. The types of information we collect include:

Personal Information:

Account Information: When you create an account, we collect your name, email address, phone number, and other details you provide.
Transaction Information: We collect details related to any transactions or services you purchase or inquire about, such as billing information.
Profile Information: We collect data that helps us personalize your experience on the platform, such as service preferences, location, and professional services you are interested in.

Usage Information:

Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to collect information about how you interact with our website, such as pages visited, links clicked, and other actions taken. This helps us improve our site and offer better services.
Log Data: We automatically collect data such as your IP address, browser type, and device information when you use our website.

Communication Data:

Customer Support: When you contact us for support, we collect information related to your inquiry and any support issues you may have.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide Services: To manage your account, process transactions, and provide services you request.
To Improve Our Platform: To enhance our website’s functionality, personalize your experience, and improve service delivery.
Marketing and Communication: To send updates, promotions, newsletters, and other information that might interest you. You can opt out of marketing communications at any time.
For Legal and Regulatory Compliance: To comply with applicable laws and regulations, and to protect our legal rights.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We may share your information with trusted third-party vendors that help us provide our services, such as payment processors and email service providers. These service providers are required to keep your information confidential.
Legal Requirements: We may disclose your information to comply with legal obligations, protect our rights, or in response to lawful requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.

4. Data Security

We take the security of your personal information seriously and use industry-standard security measures to protect it. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Your Choices

You have several choices regarding how we use and protect your information:

Access and Update Information: You can access and update your account information at any time by logging into your account.
Opt-Out: You can opt out of marketing communications by clicking the unsubscribe link in emails or by contacting us directly.
Cookies: Most web browsers allow you to control cookies through their settings. You can choose to disable cookies, but doing so may affect your ability to use certain features of our website.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

7. Children’s Privacy

Homeowners Marketplace is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected personal information from a child, please contact us, and we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page with an updated effective date. We encourage you to review this page periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Homeowners Marketplace
Email: excel.homeownersmarketplace@homeownersmarketplace.com
Phone:‪ (512) 593-1123‬